Shipping policy

UAE Delivery
Within the UAE, orders are delivered via our in-house drivers or trusted courier partners such as Careem to ensure fast and secure delivery.
Once your item has been confirmed, this typically takes 7–10 business days. Final delivery to your address usually takes same day to 2 business days, depending on your location.

GCC Delivery (Kuwait & Qatar)
For deliveries to Kuwait and Qatar, orders are shipped via trusted courier partners such as DHL or Aramex.
Delivery times may vary depending on destination and courier processing times.

Shipping Costs
Shipping fees are calculated automatically at checkout based on the delivery destination, order value, and courier service. Any applicable shipping charges will be displayed before completing your purchase.

Customs, Duties & Taxes
Astyla Global Trading does not collect customs duties or import taxes at checkout. Customers are responsible for any duties, taxes, or import charges required by local authorities in Kuwait or Qatar.

Shipping Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to courier operations, customs processing, or circumstances outside our control.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery directly through the courier.

Returns & Refunds
For details regarding return eligibility or refunds, please refer to our Return & Refund Policy.
Please note that shipping fees are non-refundable.