Astyla Global Trading operates the website www.astyla-uae.com(the “Platform” or “Site”). The Platform is owned and operated by Astyla Global Trading FZ-LLC, a limited liability company incorporated in the United Arab Emirates.
Company Name: Astyla Global Trading FZ-LLC Approved Company Name (Arabic): استيلا جلوبال تريدينغ ش.م.ح- ذ.م.م Registered Number: 5036386
Astyla Global Trading FZ-LLC is organised and incorporated under the applicable federal laws of the United Arab Emirates and operates in accordance with the relevant regulations governing commercial activities within the UAE.
Astyla Global Trading ("Astyla", "we", "our", or "us") operates the Astyla website and online store to provide customers with access to our products and services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or make a purchase from us.
By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect certain personal information, including:
• Your name • Billing and shipping address • Email address and phone number • Payment and transaction details • Account login information (if applicable) • Information about how you interact with our website (such as pages viewed and products added to your cart)
We collect this information when you place an order, create an account, contact us, or interact with our website.
How We Use Your Information
We use your personal information to:
• Process and fulfil your orders • Arrange shipping and provide order updates • Manage customer accounts and provide customer support • Improve our website, products, and services • Prevent fraud and maintain the security of our store • Send marketing communications where you have opted in
We will only process your personal information where we have a lawful basis to do so, such as fulfilling a contract with you, complying with legal obligations, or with your consent.
Sharing Your Information
We only share personal information when necessary to operate our business. This may include sharing data with:
• Shopify, which powers our online store • Payment providers to securely process transactions • Shipping and logistics partners to deliver your orders • Service providers who help us operate our website and business
These providers are only permitted to use your information for the services they provide to us.
International Data Transfers
As an international online store, your information may be processed in countries outside your place of residence. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.
Marketing Communications
If you choose to receive marketing communications from us, we may send you emails about new products, offers, or updates. You can unsubscribe at any time using the link provided in our emails.
Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you • Request correction of inaccurate information • Request deletion of your personal data • Withdraw consent to marketing communications
To exercise any of these rights, please contact us using the details below.
Data Security
We take reasonable measures to protect your personal information. Payments are processed securely through our payment providers and we do not store full payment card details.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will always be posted on this page with the revised date.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact us at:
